We do not offer refunds only exchanges if the product has not been opened and returned in the original packaging. We thrive to ensure that all products are of the highest quality so if for any reason you have received a defective product we will work on each submission on a case by case basis to resolve any issues.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.